Refund Policy

Build your evidence packet. If you do not feel more prepared to file your protest, email us within 30 days of your purchase and we will refund the software price. No long explanation needed.

This covers everything you bought from us, including the $37 builder and any add-ons.

Email [email protected] from the address you used at checkout (or tell us that address), within 30 days of your purchase. We will confirm and send the refund to your original payment method.

Banks and card issuers decide how long a refund takes to show up, usually a few business days.

The guarantee covers the purchase of the software. It does not cover the appraisal district’s or Appraisal Review Board’s decision, and it does not promise a lower tax bill. After 30 days we can still help with problems, but refunds are not guaranteed except where the law requires.